Product Specialist

Los Angeles, California, United States


SHIFT seeks Product Specialists to join a growing team that manages creative collaboration and media management tools, with high-profile product launches on the near horizon.

Your primary responsibility will be to work with our Product Team in testing and documenting new products and features, as well as coordinating releases with engineering, marketing, sales, and tech support. The role is an interdisciplinary mix of QA, support, communications, product management, and project management.

This is an exciting entry-level opportunity with exposure to all departments in a growing software company. Others in this role have gone on to move into Product Management, QA, Marketing, and Customer Success positions within the company.

About Us:

SHIFT accelerates collaboration in the worlds of entertainment and advertising by making it possible to share highly-secured prerelease feature film, television, and commercial video files easily and instantly. Our suite of products are trusted by many of the largest media companies in the world to protect and present their work from conception to completion. These include more than half of last year’s Emmy nominees and companies as diverse as Deutsch, Netflix, BBC Worldwide, Saatchi + Saatchi, Hulu, A24, and 72andSunny.

Make your mark at a fast-growing company working with the creative people who produce your favorite shows!


You should be smart, driven, and self-motivated. Success in this role depends on learning quickly, then taking what you’ve learned and being able to teach it to others. Attention to detail, ability to master complex workflows, thoroughness, and initiative are must-haves.



Competitive salary with full benefits package. Occasional travel to trade shows, our headquarters in Boston, and our off-site company retreat. Great coworkers, exciting clients, and a fun and high-energy work environment. Please submit your resume and a thoughtful cover letter — strong writing skills will be the cornerstone of your success in this role.

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